Business Enterprise Server (BES) delivers a highly scalable, dynamic enterprise console designed for the 21st century data center with high performance event management and service-aware automation capabilities. Superior ease of use over last generation enterprise consoles and seamless Business Service Management (BSM) capabilities make BES the first choice for customers looking to "sunset" their BMC Software PATROL Enterprise Manager (P EM) or IBM Tivoli Enterprise Console deployments (T/EC).

Interlink Software offer consulting services to assist with conversion from P EM or T/EC to BES. We have worked with numerous organizations converting away from the P EM and T/EC platforms to BES offering customers a low-cost, highly functional alternative while maintaining their existing investment in 3rd party products, operational processes and intellectual property.

Enterprise Console

 

Event Management and Correlation: Deliver an event management focal point for the entire enterprise.

As soon as the Interlink Software Business Enterprise Server (BES) software is installed, the software begins collecting data that can provide your organization valuable insight into its IT infrastructure availability metrics and the logical and physical composition of the IT infrastructure. Our customers have realized the benefits of BES very quickly, with typical deployments of BES as an enterprise console taking around 1 month from project start to production ready system.

Bi-directional event management integrations provide sophisticated synchronisation of events and actions between BES and 3rd Party enterprise applications such as Microsoft Systems Center Operations Manager (SCOM), IBM Tivoli Enterprise Portal, CA Unicenter NSM and BMC Performance Manager.

BES would provide your organization:

• A GUI based rule builder eliminating the requirement to configure the system via text files, and/or develop message-processing logic in programming languages such as JavaScript, BAROC, etc.
• A role based web dashboard flexible enough to support all types of users from read-only to full command-and-control.
• Context sensitive drill-down to underlying 3rd party consoles, diagnostic tools, vendor online documentation, books, contact lists, etc.
• Alert management capabilities to enable audit and synchronisation of real-time alerts with incident management systems. Available functions to include: assign, close, supervisor assign and add comment.
• A GUI to configure policy based automation and alert enrichment with access to service hours, holidays, planned outages, service structures and OLA/SLA details.