Posts Tagged "service visualisation"

Service Visualisation in a Multisourced IT Environment

Grant Glading, Head of Sales and Marketing with more observations from working with IT Operations command centres across the world … The days of mega-outsourcing deals of the 90s and 2000s appear to be over. Instead, enterprises are bringing in multiple best of breed…

Interlink Software included in EMA’s Leaders in Advanced IT Analytics Buyer’s Guide

Interlink Software features prominently in this qualitative examination of 13 leading vendors, handpicked by EMA from the “heartland” of Advanced IT Analytics (AIA). More often referred to as “operational analytics” AIA describes a unifying bridge between IT and business roles – one that brings…

Nationwide Building Society’s Service Visualisation Mobile App

Play Video Nationwide Building Society’s Enterprise Command Centre (ECC) had been relying heavily on slower more traditional methods of sharing IT operations monitoring and analytics. Building on the success of their Service Visualisation dashboards deployment the next logical step was to deliver users with…

Nationwide Building Society – Building Legendary Service

Play Video Darren Marsden, Head of Enterprise Command Centre (ECC) at Nationwide talks about what it takes to deliver legendary service and protect IT availability at the world’s largest building society. Nationwide has around 700 branches, 18,000 employees and 15 million members. As more…

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