Posts Tagged "single pane of glass"

Service Visualisation in a Multisourced IT Environment

Grant Glading, Head of Sales and Marketing with more observations from working with IT Operations command centres across the world … The days of mega-outsourcing deals of the 90s and 2000s appear to be over. Instead, enterprises are bringing in multiple best of breed…

Getting Started with Single Pane of Glass Service Health Dashboards

Adam Smith, Senior Pre-Sales Engineer, Interlink Software, talks through the tried and trusted approach we take when implementing Single Pane of Glass Service Health Dashboards. Moving to Single Pane of Glass service health monitoring, getting away from reactive, technology/component-based service health monitoring to a…

ChatOps – Collaborate and Resolve – in a Single Pane of Glass

 Chris Sunter Senior Technical Consultant at Interlink Software on the benefits of a collaboration platform that brings together people, tools and workflows – to help resolve outages in a transparent and standardised manner. Is this you too? In my experience dealing with service outages…

Transforming a Global Retailer’s Network Visibility

Interlink Software Consultant Matthew Sweeney talks through how one of our global retail customers gained total visibility of network device performance statistics and metrics. The context They’re a household name in the retail world. 150,000 staff service millions of customers instore and online every…

Back to the Future with Single Pane of Glass

Grant Glading, Head of Sales and Marketing at Interlink Software talks about lessons to be taken from IT monitoring history and Single Pane of Glass views …   As the saying goes ‘Those who do not learn history are doomed to repeat it’   I’ve been working for large…

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