Interlink Software recognized as a Representative Vendor in the 2022 Gartner Market Guide for AIOps Platforms Read it here

Global brands trust Interlink to deliver their AIOps powered Observability Platform

Interlink Software for

Hybrid IT Infrastructure Monitoring

Service Visualization

Incident Alert Management

IT Workflow Automation

Global brands trust Interlink to deliver their AIOps powered Observability Platform

Global brands trust Interlink to deliver their
AIOps powered Observability Platform

Powered by machine learning, Interlink’s Single System of Engagement  brings service-centric visibility and actionable insights to dramatically improve your organization’s defences against damaging outages.


Interlink Software AIOps Platform View

>99% Reduction, ingested events to auto-incidents

Interlink Software AIOps platform, powered by Machine Learning

The power of Enterprise AIOps at your fingertips

The Interlink Software Enterprise AIOps mobile app meets the performance and usability levels of consumer apps, delivering single pane visibility of the operational IT health of your organization to a wide variety of personas.

Visualize and manage operational health in a single app.

Interlink Software recognized as a Representative Vendor in
the 2022 Gartner Market Guide for AIOps Platforms.

READ IT HERE TODAY

Integration Spotlight

  • AppDynamics

    Interlink’s AIOps solution ingests performance metrics, dependencies and infrastructure topology data from AppDynamics.


    Button
  • Why Interlink Software?

    • Interlink’s unified AIOps Platform; data-driven, purpose-built to visualize service availability, automate ITOps processes across your entire technology stack.

      • Mature, highly scalable, security-hardened solutions, proven in some of the largest enterprises in the world
      • Best of breed approach, leverage the tools you love, avoid vendor lock-in
      • Low cost, predictable and transparent pricing, rapid time to value
      • With support that’s second to none, we build real partnerships with our customers - for long-term success

    Visualize, monitor and triage customer journeys, in real-time - as they flow across interconnected systems and technologies.

    New > Service Chain Mapping Tool

    LEARN MORE
    Service Chain Mapping from Interlink Software

    Latest Use Cases

    Go beyond technical monitoring, ingestion of metrics, logs and traces.
    Deliver full-stack data observability.

    New Leverage your enterprise collaboration apps for seamless cross-team communication.

    A single AIOps platform for MSPs; improve service quality, modernize & monetize your monitoring offering.

    5 out of 5 Star Review

    5 out of 5 Stars

    Outstanding products, outstanding support

    Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals with their solutions.


    See Reviews

    EM Team Manager, Finance Industry
    Company size - 50M-1B USD

    The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
    Gartner Peer Insights Identity

    Reviews from your enterprise peers - verified by Gartner

    5 out of 5 Star Review

    5 out of 5 Stars

    Outstanding products, Outstanding Support


    Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals with their solutions.


    See Reviews

    EM Team Manager, Finance Industry
    Company size - 50M-1B USD

    The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
    Gartner Peer Insights Brand Identity

    Reviews from enterprise peers - verified by Gartner

    Supercharge your DevOps environment with a
    single-pane-of-glass
    service-centric approach to monitoring

    Laptop presentation of Interlink Service Health Dashboard - Light Mode
    Laptop presentation of Interlink Service Health Dashboard - Dark Mode

    Some of the organizations doing great things
    with Interlink Software products

    Vocalink Mastercard

    Vocalink rely on Interlink Software to help ensure the availability of systems, networks and applications supporting the world's busiest ATM network and the UK Faster Payments service. Working with Interlink Software, we felt like we were partners, that was a major difference.

    British Airways

    In highly shared environments, technology performance can have varying impacts across a portfolio of business services. Interlink Software products have aided British Airways in the delivery of an accurate representation of service health connecting technology performance to its relative impact on business functionality.

    HSBC

    HSBC selected Interlink Software to deliver its Global Manager of Managers platform. Each major region can see the status of global services end-to-end. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information.


    Nationwide Building Society

    Working with Interlink Software has enabled us to totally transform the ECC’s service visualization dashboard capability, with our new video wall giving us a comprehensive view of service health across key critical services.

    WATCH VIDEO
    The Met Office

    The goal for our Manager of Managers (MoM) solution was to have a higher layer management platform that collects, consolidates and correlates IT events and alert information across multiple management systems, services and applications and displays this all in a single-pane-of-glass. The MoM solution implemented in conjunction with Interlink provides this platform.

    WATCH VIDEO

    See more customers? click here

    News Updates

    How Do You Monitor Dynamic Amazon Web Services (AWS) Cloud Architectures?
    By david.arrowsmith 15 Feb, 2024
    Comprehensive visibility across all your Amazon Web Services (AWS) environments plays an important part in maintaining the availability, and performance of applications hosted in AWS. Leveraging Interlink Software’s AIOps and Business Service Observability Platform , enterprises can greatly enhance their capability to monitor, manage and optimize the health of applications and act swiftly resolving issues before they impact on customer experience. The Interlink platform ingests event data from Amazon CloudWatch and monitors events from various AWS cloud products via Amazon SQS - providing IT teams with unified visibility into the health of AWS-hosted applications, enabling proactive detection of issues based on customer or region. Interlink combines AWS event data with operational information from other sources, including CMDBs, service desk, monitoring, and APM tools. Through event correlation, normalization, thresholding, and business logic, the platform reveals IT dependencies and the cascading business impact of failures across different areas for true 360-degree visibility of service health. To facilitate more efficient and streamlined application troubleshooting and incident resolution, users can take advantage of deep links to AWS tooling within the Interlink platform and drill down to source event data and seamlessly initiate automated recovery actions or employ third-party tools – in a single, unified platform. Elevate your capability to monitor applications hosted in AWS. Click here
    SCM provides dynamic, real-time, visual representations of every stage of an e
    By David Arrowsmith 30 Oct, 2023
    Operational resilience is an increasing area of focus and scrutiny for regulators of the banking and financial services industry. In the European Union, the Digital Operational Resilience Act (DORA) looms on the near horizon - with equivalent regulatory frameworks slowly but surely rolling out across the globe. As a result, banking and finance organizations must act to strengthen their ability to absorb operational risk-related events and put measures in place to prevent technology failures which have the potential to cause disruption to financial markets and customers alike. You can’t mitigate and manage risks you can’t see... Your enterprise’s services are composed of thousands of dynamically changing objects, with interlinked dependencies. Understanding the potential risks to operational resilience in highly complex IT environments hinges on being able to visualize how these components work together to deliver specific customer outcomes. Service Chain Mapping: Bring key customer journeys to life, deliver a data-driven audit and compliance solution Eliminating difficult to maintain spreadsheets and static diagrams, Interlink’s Service Chain Mapping solution provides dynamic, visual representations of every stage of an engagement a customer has with your critical business services. Key Benefits: Deliver audit tracking/reporting: Demonstrate your capability to continuously monitor and resolve potential operational vulnerabilities Import data from a variety of data sources and diagramming tools to map out service components and customer touchpoints; put SCM to work with data ingested from monitored objects across your full IT stack Visualize, monitor and triage customer journeys as they flow across interconnected systems and technologies: in a single view, in real-time Drill down to customer impacting incidents and events: pinpoint bottlenecks in process flows, flawed or failed processes and systems Learn more about Service Chain Mapping - Step through the features HERE
    Achieving AIOps & Observability for Banking & Finance Organizations
    By david.arrowsmith 22 Mar, 2023
    Maintaining trust in the business services your customers rely on is everything. With ever-increasing customer expectations and the promise of ‘always-on’ services, poor digital experiences and outages can cause significant harm to your business. The Interlink Software AIOps and Observability platform strengthens IT teams’ capability to deliver more reliable, available digital services and reduce the risk of customer impacting disruption. Monitor and manage complex and highly interdependent hybrid IT infrastructures, provide real-time visibility into the performance and availability of your systems - enabling proactive issue detection and resolution. Visualize service health across the entire IT stack Manage complex IT environments from microservices to mainframes Deliver Hyper Automation for ITOps Analyze and manage the service impact of IT changes - reduce the risk of change
    More Posts
    Share by: