Stay Ahead with Smarter, Service-Aligned Incident Alerts - at your finger tips
The Interlink Software Enterprise AIOps mobile app meets the performance and usability levels of consumer apps, delivering single pane visibility of the operational IT health of your organization to a wide variety of personas.
Visualize and manage operational health in a single app.
Achieve faster Mean Time to Restore Service (MTTRS) with the first fully-featured, mobile-native Enterprise AIOps mobile app
Tap into the power of AIOps on your mobile device, anywhere, any time
Keep your geographically dispersed workforce informed - empowered to respond and act, in a single app.
Regardless of users’ level of technical expertise, the app delivers engaging, easy to consume insights about the operational status and availability of your business-critical services – built for:
- C-suite executives, business stakeholders and service owners: interested in the overall performance of the business
- ITOps: monitoring threats to service availability, investigating and resolving issues and outages
- DevOps and
SREs: looking for disruptions to pipeline health and monitoring production system reliability
Leverage Interlink’s
Hybrid IT Infrastructure Monitoring and
Service Visualization solutions to deliver AI/ML clustered, actionable alerts:
- Collect and aggregate IT alert, monitoring data and metrics from across your enterprise
- Eliminate IT alert noise
- Visualize the operational status of your critical services, correlated to business impact
- Rapidly detect and pinpoint the cause of failures
- Remediate issues before they impact on your customers
Capabilities
From detection, to resolution, keep stakeholders informed and IT teams tightly aligned solving the issues that are hurting your business most.
- Visualize business service health, at a glance via Sunburst, Cards and ServiceTree widgets
- Create your own, branded custom mobile friendly dashboards
- Subscribe to push notifications for instant visibility of IT alerts and incidents
- See the status, severity and business impact of alerts, clustered into correlation scenarios and drill down to root cause
- Take actions: assign, accept and close alerts and incidents
- Work collaboratively in Service Outage Rooms to resolve issues - leveraging ChatOps with seamless integration for Microsoft Teams and Slack
- Keep communications in sync with your ITSM tooling throughout the incident/alert lifecycle
Trusted by some of the world’s largest enterprises, the mobile app is securely deployed through your preferred enterprise Mobile Device Management (MDM) provider
Interlink partners with leading MDM providers and integrates with platforms including:
For fast, simple and efficient user and device enrolment, administrators can leverage their MDM platform to push user group specific configurations to the Interlink app.
The Interlink mobile app leverages native Apple iOS or Android notifications.*
Protecting service availability has never been faster and more convenient.
The power of AIOps in the palm of your hand!
*Prerequisites apply
Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.
Microsoft, Microsoft Teams are trademarks of the Microsoft group of companies.
Transforming Incident Alert Management and Communications for a global bank
Recent our latest Incident Alert Management article
