IT Workflow Automation
Automate recovery procedures, perform triage, cross-platform health checks, incident creation and updates, patching, system and application heartbeat monitoring.
Invoke self-healing, automation and remediation
actions - in service-context.
Build and orchestrate reliable, intelligent and consistent workflow routines that transform the efficiency of your operational processes - ramp up your capability to protect service availability.
Cross-platform automation, run system and services health-checks quickly and consistently
Apply service-aware, policy-based workflow management
Clear, easy to navigate, step-by-step workflows
Provision systems with 3rd party tool integrations, including Ansible, Microsoft Orchestrator, Chef and PowerShell
Quick to build drag-and-drop user interface without coding
Deliver to users on iOS/Android devices and HTML5 compliant browsers
Reduce costs, free up IT Ops staff for more creative, higher value tasks
Audit trail, reporting and analytics for continuous, iterative improvement to workflow efficiency
Interlink’s IT Workflow Automation solution allows ITOps to execute
unattended or attended automation.
Unattended Bots work independently, under pre-defined conditions triggered automatically to execute tasks - governed by pre-set logic and rules, authorized via allow list protocols.
Attended Bots ‘collaborate’ with IT Ops staff, taking up the heavy lifting work. Humans trigger the orchestration of the required resources and tools to accomplish the most efficient path to incident resolution.
- Bots for attended or unattended automation
- Allow list processing
- Security hardened
- Leverage existing 3rd party tools & APIs
- Centralized audit trail
- Move away from reliance on tribal knowledge
Liberate ITOps from laborious, error-prone and repetitive manual tasks.