Delivering an Event Intelligence Solution that bridges ITOps & SecOps
Unified Threat Intelligence and Real-Time Response
SOC Teams are under siege. Interlink Responds.
Security Operations Centers (SOCs) face unprecedented challenges - overwhelming alert volumes, fragmented tools, data silos and ever-evolving threats.
Interlink Software’s Event Intelligence solution delivers a unified platform that integrates, contextualizes and automates cybersecurity operations across the entire threat detection and response lifecycle.
1. Consolidated Event Intelligence to Tame Alert Chaos
Problem: Too many alerts and false positives overwhelm SOC teams.
Solution:
- Up to 99% Event Noise Reduction through machine learning, fuzzy matching, and business-service contextual clustering
- Automated Security Root Cause Analysis (RCA): Pinpointing true positives by correlating security data with business service topology and IT dependencies
- Dynamic Dashboards: Role-based, real-time threat views aligned to business impact - not just raw alerts
2. Bridging SIEM, ITOM & Observability into a Unified Security View
Problem: Many security tools operate in silos, lacking proper integration.
Solution:
- Unified Security Fabric: Ingests and correlates logs, alerts, and metrics from SIEM (Splunk, QRadar), ITSM (BMC Helix, ServiceNow) and observability tools (Datadog, Dynatrace)
- Service Chain Mapping: Visualizes how security incidents propagate through services and systems to assess operational and customer impact
- OpenTelemetry Support: Integrates seamlessly across AWS, Azure, hybrid and on-prem environments
3. Intelligent Automation from Threat Detection to Remediation
Problem: Many SOCs don’t have unified tools to coordinate and automate quick responses to threats.
Solution:
- Real-Time RCA & Automated Remediation: AI-powered root cause identification triggers predefined remediation workflows, reducing MTTR by up to 50%
- Bi-Directional Collaboration: Integrated escalation to Teams and Slack with rich incident context for fast, coordinated response
4. Business-Aligned Security Dashboards and Reporting
Problem: To respond effectively, SOC teams need insight into threat impacts on users and services.
Solution:
- Business Service Observability for Security: View security events within the context of critical business processes
- Cross-Domain Insight: Integrates SecOps and ITOps data to offer a Single-Pane-of-Glass for both technical and business audiences
- SLA/SLO Monitoring: Aligns cybersecurity posture with organizational risk and compliance objectives - including sustainability indicators, cost of downtime
5. AI and Automation for Security Operations
Problem: Traditional SecOps processes are heavily reliant on manual investigation and rule-based systems.
Emerging Capabilities:
- Security AI Assistant: Interact with your threat data using natural language. Ask, “Which critical business services were impacted by today’s alerts?” and get contextual answers grounded in live operational data
- Auto-discovery of Security Metadata: Automatically maps new assets and threat intelligence feeds to enhance service models and threat hunting
Why Interlink for SOCs?
- Used by leading global banks, payment processors and national infrastructure providers
- Recognized as a Value Leader in the 2024 EMA AIOps Radar for Security, Business Alignment and Incident Management
- Proven platform for secure, scalable, on-premise or hybrid deployments
Book a Demo
Transform your SOC with Interlink Software’s
Event Intelligence Solution - where cybersecurity meets business context, automation and observability.
Global brands trust Interlink to deliver their AIOps powered Observability Platform.
Visualize and manage operational health in a single app.
Reviews from your enterprise peers - verified by Gartner
A company with a highly scalable high performing product set and exceptional support.
Having worked with multiple monitoring tools and evaluated market offerings regularly the offering from interlink to date has been unbeatable. From a technical minded approach the products offer flexibility in deployment, modularity, scalability and high performance in 1 package which is not ...
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Outstanding products,
Outstanding Support.
Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals ...
Reviewer Function: IT
Company Size: 500M - 1B USD
Industry: Banking Industryy
Alerts and notifications
in your hand.
The interlink team have always been very responsive to queries and worked with us to build out the application to alert and notify our users. Great team who are always really helpful.
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Discover more about why some of the world’s largest organizations trust
Interlink Software’s
AIOps & Observability Platform
to help them protect service availability.
Book a demo today and see how you too can achieve the following*
*Typical outcomes, based on real-world customer deployments.
