Business Service Management

Engage Interlink Software
and integrate IT with your
business

Interlink Software continues to lead the way in Business Service Management. Experience, innovation and a technical team second to none, keep Interlink Software and its customers at the forefront of integrating IT with business.

Our specialist fields are:

Business Service Management

SLA Tracking & Reporting

Event Management & Correlation

CMDB & Discovery

BES 3.5.1 now GA!!

Manchester, UK -- 18 June 2010 – BES 3.5.1 now GA! 3.5.1 delivers our latest version of the robust, enterprise class event management, automation and business service management (BSM) platform featuring the all new maintenance manager, automated service modeller and alert enrichment interface. More information


Business Service Management

Interlink earns Value Leader rating

Interlink Software Business Service Management (BSM) offering Earns "Value
Leader" Rating in EMA Radar Report Interlink Software Distinguished as
providing "The Most Innovative Solution" Among 14 Business Service
Management Vendors.

EMA research analyzed 14 BSM vendors and their respective products across
multiple dimensions including functionality, deployment and administration,
architecture and integration, cost advantage and vendor strength. The study
was based on EMA conducting industry analysis, vendor assessment, product
appraisal and validation through customer interviews.

 Learn more about the BSM research visit EMA here.
 Click here to download the PDF file

Interlink In the News- Interlink lights Centrica's fire

Interlink Software was chosen following an extensive evaluation process during which its BSM system was proved to integrate with Centrica's existing systems and network management tools.

Click here to read the full Computing Magazine article.

VocaLink chooses Interlink Software

More than 100,000 users connect to VocaLink to submit their automated payments to the BACS service, including all the FTSE 100 companies. Processing in excess of 90 million payments on a peak day makes the guarantee of always-available systems an absolute necessity.

 Read the full case study.

Sheffield Hallam University chooses Interlink Software

The Information Technology Services team at Sheffield Hallam University has deployed the Business Enterprise Server (BES) and Service Configuration Manager (SCM) products to assist them as a department with the implementation of various service management initiatives.

 Read the full case study.