Business Service Management BSM - Configuration Management CMDB Software

Engage Interlink Software
and integrate IT with your
business

Interlink Software continues to lead the way in Business Service Management. Experience, innovation and a technical team second to none, keep Interlink Software and its customers at the forefront of integrating IT with business.

Our specialist fields are:

Business Service Management

SLA Tracking & Reporting

Event Management & Correlation

CMDB & Discovery

Exciting news! Jan Petter and his team at Interlink Software Nordic have won start-up of the year award.

Manchester, UK – 14th February 2012 – Jan Petter and his team at Interlink Software Nordic have won start-up of the year award! More information

CGD use the Interlink Software products to help ensure the availability of their ATM network and other key banking services.

Interlink Software products have aided British Airways in the delivery of – An accurate representation of service health connecting technology performance to its relative impact on business functionality. In highly shared environments, technology performance can have different impacts across a portfolio of services.

Further information

HSBC selected Interlink Software BES and SCM to deliver their Global Manager of Managers platform. BES synchronises events with regional management systems as well as incidents with their global incident management system. Each major region can see the status of global services “end-to-end”. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information. The Global MOM deployment at HSBC promotes global teamwork in resolution of issues.

VocaLink chooses Interlink Software’s Business Enterprise Server to help ensure the availability of systems, networks and applications.

View Case Study

Severn Trent Water is the world's fourth largest privately owned water company with over 8 million customers across the heart of the UK. Severn Trent Water engaged Interlink Software to provide a strategic systems management platform (manager of managers) integrating management events and metrics from its network, mainframe, midrange and server estate..

The Information Technology Services team at Sheffield Hallam University has deployed the Business Enterprise Server (BES) and Service Configuration Manager (SCM) products to assist them as a department with the implementation of various service management initiatives.

Further information

Centrica selected Interlink Software's event management, BSM and CMDB solution to further streamline IT infrastructure, applications and systems with core business processes

View press release

Business Service Management Software

Interlink Software earns Value Leader rating

Analysis based on customer interviews and extensive market research shows Interlink Software as a Value Leader for CMDB/CMS Service Impact Management as well as Strong Value for Change Management and Change Impact Analysis.

Interlink Software Service Configuration Manager (SCM) offering Earns "Value Leader" Rating Among 11 CMDB/CMS Vendors in EMA Radar Report. Interlink Software was Distinguished as providing "a complete system for Service Impact Management with powerful insights into the impact of change, and a compelling and mature capability to assimilate third-party sources to assimilate interdependencies across the full service infrastructure". The study was based on EMA conducting industry analysis, vendor assessment, product appraisal and validation through customer interviews.

Learn more about the CMDB/CMS research visit EMA here.

Interlink In the News- Interlink lights Centrica's fire

Interlink Software was chosen following an extensive evaluation process during which its BSM system was proved to integrate with Centrica's existing systems and network management tools.

Click here to read the full Computing Magazine article.

VocaLink chooses Interlink Software

More than 100,000 users connect to VocaLink to submit their automated payments to the BACS service, including all the FTSE 100 companies. Processing in excess of 90 million payments on a peak day makes the guarantee of always-available systems an absolute necessity.

Read the full case study.

Sheffield Hallam University chooses Interlink Software

Read the full case study.