Incident Alert Management App

The power of Enterprise AIOps
at your fingertips

The Interlink Software Enterprise AIOps mobile app meets the performance and usability levels of consumer apps, delivering single pane visibility of the operational IT health of your organization to a wide variety of personas.


Visualize and manage operational health in a single app.

Video demonstration is best viewed
on a desktop device

Achieve faster Mean Time to Restore Service (MTTRS) with the first fully-featured, mobile-native Enterprise AIOps mobile app


Tap into the power of AIOps on your mobile device, anywhere, any time

Keep your geographically dispersed workforce informed - empowered to respond and act, in a single app.

Mobile User - Sunburst View

Regardless of users’ level of technical expertise, the app delivers engaging, easy to consume insights about the operational status and availability of your business-critical services – built for:

  • C-suite executives, business stakeholders and service owners: interested in the overall performance of the business

  • ITOps: monitoring threats to service availability, investigating and resolving issues and outages

  • DevOps and SREs: looking for disruptions to pipeline health and monitoring production system reliability


Mobile User - Service Lens View

Leverage Interlink’s Hybrid IT Infrastructure Monitoring and Service Visualization solutions to deliver AI/ML clustered, actionable alerts:

  • Collect and aggregate IT alert, monitoring data and metrics from across your enterprise

  • Eliminate IT alert noise

  • Visualize the operational status of your critical services, correlated to business impact

  • Rapidly detect and pinpoint the cause of failures

  • Remediate issues before they impact on your customers

Capabilities

From detection, to resolution, keep stakeholders informed and IT teams tightly aligned solving the issues that are hurting your business most.

  • Visualize business service health, at a glance via Sunburst, Cards and ServiceTree widgets
  • Create your own, branded custom mobile friendly dashboards 
  • Subscribe to push notifications for instant visibility of IT alerts and incidents
  • See the status, severity and business impact of alerts, clustered into correlation scenarios and drill down to root cause



  • Take actions: assign, accept and close alerts and incidents
  • Work collaboratively in Service Outage Rooms to resolve issues - leveraging ChatOps with seamless integration for Microsoft Teams and Slack
  • Keep communications in sync with your ITSM tooling throughout the incident/alert lifecycle


Trusted by some of the world’s largest enterprises, the mobile app is securely deployed through your preferred enterprise Mobile Device Management (MDM) provider

Interlink partners with leading MDM providers and integrates with platforms including:

vmware
microsoft intune
blackberry

For fast, simple and efficient user and device enrolment, administrators can leverage their MDM platform to push user group specific configurations to the Interlink app.

The Interlink mobile app leverages native Apple iOS or Android notifications.*


Incident Communications App

Protecting service availability has never been faster and more convenient.
The power of AIOps in the palm of your hand!

*Prerequisites apply

Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.

Microsoft, Microsoft Teams are trademarks of the Microsoft group of companies.


Transforming Incident Alert Management and Communications for a global bank

Recent our latest Incident Alert Management article

Transform Incident Alert Management in Global Banking

Want to learn more about our AIOps App? - Book a Demo

By checking, you have read and agree to our privacy policy.  

Talk to us about IAM App

By checking, I have read and agree to your privacy policy  

Share by: