IT Workflow Automation

IT Workflow Automation Tools from Interlink Software Services

IT Workflow Automation

Automate recovery procedures, perform triage, cross-platform health checks, incident creation and updates, patching, system and application heartbeat monitoring.

IT Workflow Automation High Level Architecture

Invoke self-healing, automation and remediation

 actions - in service-context.

Build and orchestrate reliable, intelligent and consistent workflow routines that transform the efficiency of your operational processes - ramp up your capability to protect service availability.

Cross-platform automation, run system and services health-checks quickly and consistently

Apply service-aware, policy-based workflow management 

Clear, easy to navigate, step-by-step workflows

Provision systems with 3rd party tool integrations, including Ansible, Microsoft Orchestrator, Chef and PowerShell

Quick to build drag-and-drop user interface without coding

Deliver to users on iOS/Android devices and HTML5 compliant browsers

Reduce costs, free up IT Ops staff for more creative, higher value tasks

Audit trail, reporting and analytics for continuous, iterative improvement to workflow efficiency 


Interlink’s IT Workflow Automation solution allows ITOps to execute
unattended or attended automation.

Unattended Bots work independently, under pre-defined conditions triggered automatically to execute tasks - governed by pre-set logic and rules, authorized via allow list protocols.


Attended Bots ‘collaborate’ with IT Ops staff, taking up the heavy lifting work. Humans trigger the orchestration of the required resources and tools to accomplish the most efficient path to incident resolution.

IT Workflow Automation Software - Enabling ITOps to execute unattended or attended automation.
  • Bots for attended or unattended automation
  • Allow list processing
  • Security hardened
  • Leverage existing 3rd party tools & APIs
  • Centralized audit trail
  • Move away from reliance on tribal knowledge

Liberate ITOps from laborious, error-prone and repetitive manual tasks.


IT Workflow Automation Process - Mobile App View

How IT Workflow Automation software can help you - Read

How IT Workflow Automation software can help you

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