Delivered by seasoned, expert instructors Interlink offers a flexible approach to training, designed to match your team’s priorities, budget and time constraints. 

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Courses
*PRICES QUOTED BASED ON EXCHANGE RATE 17TH FEBRUARY 2022

Interlink Software training courses can be held onsite at customer premises, based on a minimum of 3 attendees and an agreement to fund the instructor's T&E. Web-based training is also an option if required. Bulk discounts available on request.

To book a course, or speak to us about your training needs contact us today.
Course
Contents
Requirements
* Price Per Person
BES Basic Course
(3.5 Days)

 

  • BES Training Introduction & Course Overview
  • BES Administration, Hint's Tips & Debugging
  • BES Console
  • CAFEditor - Common Alert Format Management SMARTView -­ Alert Normalization
  • EnrichmentModule -­ Alert Enrichment
  • SMARTSla -­ Service Modelling
  • SMARTEvc -­ Event Correlation
  • SMARTEvm -­ Event Management Overview
  • BES Web Client

 

Requirements

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*$2245.00 est.

*£1650

BES Advanced Course
(3 Days)
  • Architecture – BES, Components, Ports
  • Filesystems
  • Database – Components, Key BES Tables, SQL, Backup and Restore
  • BES Alert Views – Service Summary, EDS Troubleshooting – Database, Dashboard & Message Channels
  • Useful commands
  • Integrations – Standard integrations
  • Upgrading
Requirements

BES Basic Course

*$1633.00 est.

*£1200

BES Automation
Course
(3 Days)
  • ISS Functions
  • Building BES Transformers
  • SMARTEvm – Conditions, Actions and Policies
  • BES Dashboard – User AO , Automatic AO Troubleshooting
  • EventDaemon clients
Requirements

BES Basic Course

*$1633.00 est.

*£1200

Automated Service Intelligence -ASI Administrator  (2 Days)
  • HTML5 / CSS / FreeMarker for ASI Training
  • ASI Administration
Requirements

-----------

*$1197.00 est.

*£880

BES Operators
Course
(0.5 Days)
  • BES Overview
  • Managing Alerts
  • Building Selectors
  • Using Alert History
Requirements

------------

*$340.00 est.

*£250

Service Modelling
(2 Days)
  • Service Modelling Concepts
    Understanding Event Normalisation
    Manual vs Automated Service Modelling
    Importing Service Structures, CIs, SLAs
Requirements

-----------

*$1088.00 est.

*£800

SCM Workshop
(3 Days)
  • Architecture
  • CI Classes
  • Bridge Server
  • User Management Console
  • Service Configuration Data Hub
  • Service Configuration Manager
  • Automated Service Modeller
  • Sending events to BES
  • Troubleshooting
  • Hints and Tips
Requirements

BES Basic Course (for ‘Sending events to BES’ unit only)

*$2041.00 est.
*£1500

* All prices exclusive of relevant local taxes