Provide your organisation valuable service-aware insight into its IT infrastructure availability metrics and the logical and physical composition of the IT infrastructure.
Leverage your existing investment in 3rd party products, operational processes and intellectual property.
Driven by any combination of agent based, agent-less or integration with mid-level manager platforms as required.
Bi-directional event management, synchronise real-time events with incidents in your incident management system.
Replaces last generation enterprise consoles for customers looking to “sunset” their BMC Software PATROL Enterprise Manager (PEM) or IBM Tivoli Enterprise Console deployments (T/EC).
Common Alert Format (CAF)
SMARTView Event Parser / Rule Builder