Interlink Software’s Observability Platform: Look Beyond Metrics, Logs & Traces for True Service Observability

Achieving full, 360-degree service-driven observability across your entire IT ecosystem and application components can be thwarted by the disconnect between technical monitoring and business outcomes - running the risk of catastrophic service failures.

Your IT teams are most likely using a host of disjointed monitoring tools, performing a lot of mental gymnastics in trying to bring meaning to the vast quantity of data generated by them and lack insight into what their outputs mean for the health of your critical services.

Service Observability vs Monitoring

For Interlink’s customers, successfully gaining complete observability of the health of their business services and the IT ecosystem that underpins them, hinges on universal integration, and correlation to business impact.

From experience the widely accepted pillars of observability (metrics, logs and traces) will only take enterprises so far in achieving the successful adoption of AIOps.

The Interlink AIOps platform brings together information and insights previously locked away in disconnected silos, presenting teams with single pane views of service health across tools and domains - the foundation for orchestration, management and action.

Observability Tools for DevOps & SREs: the foundations of IT and business alignment

Implementing that crucial missing link between IT and the wider needs of the business, Interlink’s data-driven service models allow IT Ops, DevOps teams and SRE’s to orchestrate, manage and act based on business priority,

Relationship-driven, service observability helps to pinpoint root cause faster, reveal the business impact of changes and issues, who needs to be notified about them and what action is required to protect service availability.

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