Event Intelligence for Agentic IT Operations

Built for Agentic AI-Ready Operations

Interlink’s Event Intelligence and Service Observability Platform provides the foundation for autonomous, goal-driven IT operations – providing crucial visibility, control and business context.

Instead of siloed automation, Interlink enables:

• Cross-domain triage and resolution

• Multi-agent coordination across hybrid environments

• Service-aware decision making

• End-to-end operational visibility

Because a network fault is rarely just a network fault. It may impact applications, customer journeys, cloud infrastructure - or critical business services. Interlink connects the dots.

From Isolated Agents to Intelligent Orchestration

AI agents can monitor. Diagnose. Remediate.

But who ensures they understand:

• Service dependencies?

• Business priorities?

• Cross-platform impacts?

• Compliance and governance boundaries?

Interlink acts as the control layer for Agentic AI.

We orchestrate agents across platforms, vendors, and domains - ensuring they work as a coordinated team, not independent scripts.

Think of Interlink as the Swiss Army knife for Agentic IT:

• Flexible

• Integrated

• Service-led

• Built for real-world complexity

Integration-First. Future-Ready.

Agentic IT requires openness. Interlink’s Integration Hub allows organisations to plug in AI agents from multiple vendors — including automation frameworks like Ansible - and coordinate them centrally.

The Interlink platform:

• Supports cross-platform automation

• Enables AI agent plug-in via standard integration models

• Provides administrative control and governance

• Embeds business service context into actions

This capability has been part of Interlink’s DNA for years. Now it becomes the backbone of Agentic IT Operations.

Move from Reactive IT to Autonomous Operations

With Interlink you can:

• Reduce MTTR through intelligent, coordinated remediation

• Predict and prevent service impact

• Optimise hybrid infrastructure performance

• Free teams from repetitive manual work

• Align automation with business outcomes

Not just automation. Not just AI agents - but coordinated, service-aware, autonomous IT operations  — delivered through a proven Event Intelligence Platform.

Ready to orchestrate your AI agents - not just deploy them?

Interlink Software provides the platform foundation for Agentic IT Operations at scale.

For more information contact us